Our store operates with Singapore Dollars ( SGD ) as the primary currency.

We've got you covered if you prefer to view prices in a different currency. Simply use the multi-currency switch at our Home Page's footer to select your preferred currency.

• Paypal: For fast and secure online payments.
• Credit and Debit Cards: These include Mastercard, VISA, and American Express, recognized globally for their convenience.
• PayNow: Ideal for instant, secure mobile banking transactions in Singapore.
• Bank Transfers: For those who prefer traditional payment methods.

Please note that we are closed on weekends and public holidays.

We maintain a robust global shipping network facilitated by renowned international freight forwarders and carriers. While we strive to reach customers worldwide, we adhere to international regulations and do not ship to countries under sanctions by the United Nations and its Security Council.

We encourage you to consult our Shipping Policy for specific information regarding shipping destinations and policies. Should you have any inquiries or require further assistance, please do not hesitate to write to us. Our team is available to assist you during office hours, Monday to Friday from 9 A.M. to 6 P.M. ( SGT ), excluding weekends and public holidays. You can also reach us at +65 6539 9379.

We appreciate your understanding and cooperation as we endeavour to provide efficient and reliable shipping services to our valued customers worldwide.

We understand that sometimes plans change, so we offer the flexibility to cancel your order, provided it hasn't yet been processed for packing and shipping. In such cases, we will go ahead and refund your online payment quickly.

However, once an order has been processed, packed, and dispatched for delivery, we consider the sale final. At this stage, we are unable to accept returns or issue refunds. We'd like to encourage you to review our detailed Return and Refund Policy for information on our terms.

We greatly appreciate your careful consideration before purchasing from our online store. Our customer service team is here to answer any questions you might have about our products or policies to ensure you feel confident in your decisions.

To ensure an accurate and comprehensive EMS/PCBA quotation, we ask you to submit several critical files related to your project. These documents allow us to correctly assess the scope and requirements, facilitating a smooth quotation process.  Please provide the following:

• Gerber Files: These are in CAM350 RS274 format and are essential for PCB fabrication. They detail the copper layering, solder mask, and silkscreen.
• PCB Design Files: Preferred formats include Protel 99SE and P-CAD 2001 PCB. These files are crucial for understanding the PCB design specifications.
• Bill of Materials ( BOM ): An Excel spreadsheet is preferred for its clarity and ease of use, though we can also work with PDF, Word, or TXT files. The BOM should list all components required for the PCB assembly.
• 3D Model Files: In *.STP format, providing a three-dimensional representation of the PCB assembly for accurate physical space assessment and mechanical integration.

To ensure a seamless transition from design to production, we have definite requirements for file formats and additional specifications for each category of products we manufacture. Here's a detailed breakdown.

PCB ( Printed Circuit Board )

Quantity: Please specify the number of units required.
Gerber File: Needed for PCB fabrication, detailing layout information.
Technical Specifications: Include color, material, surface finish treatment, copper thickness, board thickness, etc., to ensure the product meets your needs.

PCBA ( Printed Circuit Board Assembly )

PCB Information: As specified for PCB production.
Bill of Materials ( BOM ): Detailing all components assembled on the PCB.
Testing Documents: If applicable, to guide the assembly and testing processes.

Plastic and Mold

Material information: Specify the type of plastic or other materials required.
3D Files: Necessary for precise molding and manufacturing, typically in formats such as STEP or IGES for compatibility.

Providing comprehensive and accurate information in the requested formats ensures that your products are manufactured according to your specifications and quality standards. If you have any questions about these requirements or need further details, our engineering support team is ready to assist.

At ANZ ELECTRIC PTE. LTD., we are committed to providing you with the most accurate and competitive price quotation for our Printed Circuit Board Assembly (PCBA) services. The preparation of a price quotation is a meticulous process that involves several critical steps, each essential to ensuring that we meet your specific needs effectively and efficiently. Upon receiving your Bill of Materials (BOMs), Gerber files, and any other relevant documents, here's what happens behind the scenes:

Review and Verification
Our team thoroughly reviews your documents to understand the complexity of the PCB design, the components required, and any special requirements that your project entails. This step is crucial for identifying any potential issues early in the process.

Component Sourcing
Based on your BOM, we initiate the process of sourcing the necessary components. This involves contacting multiple suppliers to ensure the best quality and price. Given the vast network of suppliers across Asia, finding the right match for quality, availability, and cost can take time, especially for specialized or scarce components.

Manufacturing Feasibility
We assess the manufacturability of your PCB design by analyzing the Gerber files. This helps us identify any technical challenges that might affect the assembly process, such as component placement, soldering requirements, and testing protocols.

Cost Calculation
Once we have all the necessary information, we calculate the cost of production. This includes the cost of materials, manufacturing, labor, and any additional services such as testing or packaging. We also consider factors like lead times, minimum order quantities, and logistics costs.

Customization and Special Requirements
If your project includes any custom requirements or specific quality standards, additional time may be needed to incorporate these into the quotation. We work closely with you to ensure that all your needs are addressed.

Due to these factors, the preparation of a price quotation can take some time. This process ensures that we provide you with a detailed, accurate, and competitive quote that aligns with your project's specific requirements. We appreciate your understanding and patience, as our goal is to set the foundation for a successful partnership and an outstanding final product.

If you have any questions or need further clarification during this process, please do not hesitate to contact us. Your satisfaction and success are our top priorities.

Understanding the importance of timely project execution, we strive to maintain efficient lead times in component sourcing and PCBA production. Here's what you can generally expect:

Component Sourcing: The lead time for sourcing components is typically around 4 weeks. This timeframe can vary based on the availability of materials and the specific components required for your project.

PCBA Production: Once all components are sourced, the PCBA production phase generally takes 3 to 4 weeks. This includes assembly and quality assurance processes to ensure your product meets our high standards.

When all components are readily available for small to medium-sized orders, our total lead time ranges from 7 to 8 weeks. For larger volume orders or projects with unique requirements, we will work closely with you to discuss and define a customized timeline that best support your goals.

If you need a faster turnaround for your project, we would like to encourage you to contact us directly. Our team is committed to accommodating special requests whenever possible, and we can talk about expedited options. Feel free to write or call at +65 6539 9379 if you have any questions or need a discussion with us.